SHIPPING + RETURNS
DO YOU SHIP INTERNATIONALLY?
We now ship to Canada! See below for more information on our carriers and estimated deliveries.
WHEN CAN I EXPECT MY ORDER?
We process your order in 2-3 business days, after which it will ship out via UPS Ground/USPS Priority Mail (in the USA) or USPS First Class Mail to Canada. You will receive an email notification once we ship out your order for tracking convenience, estimated shipping time varies by destination. Please email us at email@example.com if you require rush shipping.
WHAT IS YOUR RETURN POLICY?
We hope you are completely satisfied with your order and want to ensure the utmost experience for you/the recipient. If you are not satisfied with your order, we do offer a 30 day return option on all items with the exception of our curated gift boxes.* If you do need to return your order, just contact us at firstname.lastname@example.org and we will be happy to assist you. Please note, you are responsible for return shipping and we do not offer price adjustments.
If the return is a result of an error (contents become damaged during delivery, wrong shipment, etc), we will happily accommodate the situation with a box/product replacement or refund. Please notify us immediately at email@example.com given the above, so that we can remedy the situation asap.
*Given the nature and care put into our curated gift boxes, they are final sale. Unfortunately, we can not accept returns on opened or used apothecary items.
GIFT BOXES + GIFT SERVICES
WHAT EXTRA DETAILS CAN I EXPECT WITH MY BOX ORDER?
Beautiful custom gold foil stationery as the perfect canvas for your gift message, an (not to mention chic!) insert card, assurance of our personal touch with each order - these are just a few of the details that make our gift boxes so unique and thoughtful.
CAN I INCLUDE A GIFT MESSAGE WITH MY ORDER?
Yes! All orders (boxes and any of our featured products) include a custom gift note option. Just fill out the gift message box before check out and we'll be sure to handwrite and tuck inside the package.
CAN I ORDER MULTIPLE, CUSTOM BOXES?
Yes, please refer to our Gift Services page for more info.
TELL ME MORE!
WHAT INSPIRED THE CURATE BOX?
Jackson Pollock. Our brand is modern and who better to emulate than one of the most influential artists of this movement?
The energy and emotion Pollock created through his work is what we hoped to capture in the design. Hence, our own “splatter and drip” print was created and plays out in many details, both in and outside the box, all for the recipient to discover. A cheeky nod to this dynamic figure, we hope you enjoy this custom box creation as much as we do…after all, shouldn’t the packaging look just as chic as the treasures inside?
WHY CURATE CHICAGO?
It’s our home base! The city is our inspiration through its architecture (think Mies, Sullivan, and Burnham), artists, makers, museums, food scene, and people. We seek to represent our city by featuring products made by Chicago artisans, many of which you can find in our mainstay “Chicago-themed” box.